We are writing to let you know that applications for the Council’s new Absorbent Hygiene Products (AHP) collection service went live today for collections to start from June 2026 onwards.
This free service is available to eligible kerbside households where nappies, continence or other absorbent hygiene products are used regularly and additional non‑recyclable waste capacity is needed. The service has been introduced to provide practical support to residents and to help manage waste more effectively.
Key points:
- The AHP service provides a separate, free collection of absorbent hygiene waste using council‑issued sacks.
- AHP waste is collected two out of every three weeks: once in the week before the grey bin is collected, and again on grey bin week.
- AHP sacks can also be placed inside the grey bin on the normal refuse collection day where there is space and the lid can fully close.
- The service is optional and households can continue using their grey bin if they have sufficient capacity.
- The service has been designed to be discreet and dignity‑focused.
- Residents must apply for the service; it is not provided automatically.
- The service is aimed at supporting households who generate higher levels of non‑recyclable waste due to care or medical needs, including families with young children and residents using continence products.
Full details, including eligibility criteria, accepted items and how to apply, are available on the Council website:
https://www.braintree.gov.uk/ahpcollections
We would be grateful if you could help signpost residents who may benefit from this service to the information above. If you receive queries that are not covered on the website, please direct residents to Customer Services on 01376 552525 or via the online contact options.